How To Use The, Find My Hearing Aid ,on The Oticon On App

Control your hearing aids discreetly with the touch of a finger

The Oticon ON App provides discreet remote control of your hearing aids, letting you adjust the volume of your hearing aids independently, switch between listening programs, keep an eye on your battery level or even help you find your hearing aids if you lose them.

The Oticon ON App also enables you to:
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Access specific programs designed to help you move your attention away from your tinnitus - if enabled by your hearing care professional during the fitting session
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters, or devices such as Oticon EduMic or ConnectClip which can be used both for streaming and as remote microphones
• Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth hearing aids except Oticon Opn and Oticon Siya.
• Set personal listening goals and follow your daily hearing aid use through HearingFitness™
• Connect to a wide variety of Internet-connected solutions through the Internet of Things

The Oticon ON App is compatible with all Oticon Bluetooth hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.

We recommend using the latest version of iOS.

What's New

Thank you for using Oticon ON!

To improve your experience, we regularly update the app to make it more reliable and easier to use.

Improvements and bug fixes in this update include:
• Compatibility with new Oticon hearing aids
• Minor performance improvements
• Bug fixes for connectivity issues

Ratings and Reviews

A long-awaited benefit

After a very disappointing experience with the £100 Streamer Pro a few years ago I was suitably sceptical after I acquired my new (NHS-provided) xceed1 up, to learn of an app that promised to do even more than the Streamer Pro…and for free… but it does !! The Bluetooth connection to my iPhone 11 was easily achieved and works beautifully and it's made a big difference day-to-day: controlling volume on the phone screen is much easier than reaching behind my ear and listening out for barely audible clicks. Streaming from the phone has been a revelation: conversations on the phone, which I used to dread are now crystal-clear and I can make much better use of internet music and information sources. The only weakness I've spotted is the inaccuracy of the battery meter - when I first got the app it said my, almost new, battery was at 10% and
it continued to send warning notifications for another week… apart from the time it briefly upped its reading to 30% ! I've been wearing hearing aids for 40+ years now and this app along with the xceed aid must be biggest improvement in my hearing experience I've met.

Dear fhcbd,
we are glad to hear that the Hearing Aids and the App are making a difference for you!
Thank you kindly for the thorough review and we hope you keep enjoying your new set.
Kind regards, Oticon

Problem solved

Have been wearing Oticon Exceed hearing aids for about 18 months ( I am profoundly deaf). Find them excellent for general sound( they pick up sound from all around, but you don't get confused by the different sounds). Main issue for me has been poor Bluetooth performance. Until the recent IOS update (15.1) could not watch videos on phone for more than a few seconds before they cut out and Zoom and FaceTime were plagued with bubble sound and cut offs. Now all items are working great, but why did it take so long to get to this stage when my Phonak aids Bluetooth has worked fine for more than a few years.

Dear Downhill 1,
thank you for your constructive and thorough review. We are glad that the new version of the app and iOS helped to solve the connectivity issues you was experiencing. Kind Regards, Oticon

Brilliant

Yesterday I was prescribed a new set of Oticon hearing aids, they are a massive improvement on my previous ones. Now I can hear the human voice clearly, but a running tap (faucet) doesn't sound like I'm stood next to Niagara falls…Wish I was though!
So, on to this Oticon app, 'It's brilliant', I can optimise my hearing aids via my smart device so quickly and easily. It even tells me at a glance the state of charge remaining in the batteries.
Thank you Oticon

Dear David, thank you for your enthusiastic 5-stars review. We are so glad to hear the app and the Hearing Aids are making a difference for you! Kind Regards, Oticon

App Privacy

The developer, Oticon A/S, indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Contact Info
Identifiers
Diagnostics
Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Usage Data
Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

Provider

Oticon A/S

Size

89.1 MB

Category

Medical

Compatibility

iPhone: Requires iOS 13.0 or later.

iPad: Requires iPadOS 13.0 or later.

iPod touch: Requires iOS 13.0 or later.

Languages

English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish

Age Rating

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Family Sharing

Up to six family members will be able to use this app with Family Sharing enabled.

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